Article Submitted By Herb Kimble.

Do you think it is easy for a small business employer to not only focus on his tasks, but also complete all the other tasks that are required to be carried out in the store?

To say the least, while it might be manageable, the level of service provided will not be able to match the attention and expertise offered by a small business answering service.

If you aren’t convinced why, here are some ways by which an answering service that has several years in the business can help you:

#1: Leave no customer unattended

Leaving a customer unattended means not valuing his or her time, even though you might not mean to be rude. If you are swamped with tasks that need your dedicated attention, it becomes difficult to multitask. In hiring an outsourced answering service, you can guarantee that your customers will get the undivided attention that they need.

#2: Offer you a range of services at low costs

If you are expanding your business to include products that need help desk services to cater to customers, it certainly seems more viable from the cost point of view to hire one of these answering services. Most of these answering services have developed tried and true methods in offering these services for their clients, which is something that you can profit from as you move forward.

#3: Efficient, helpful, and knowledgeable staff

Whether you need a medical answering service or simple customer service, the methods of hiring and training have all been put into place so that each of their clients get the best staff to ‘be the face of the company’s that they are working for. In having this important task being taken care of by efficient, helpful, and knowledgeable staff, you can then focus on more important matters.

Bio: Herb Kimble is an entrepreneur in sales and marketing, who has expertise in everything from direct marketing to telemarketing. Herb Kimble grew several businesses in the Philippines, and is considered a leading mind in sales and marketing. Check out Herb Kimble’s Pinterest page.

The new flagship iPhones and Samsung Galaxy devices are fast, bring the latest version of the OS and state of the art features. Unfortunately, these top-end phones also carry flagship level prices. For the majority of people, these phones are too expensive and do not justify the cost. The good news is that thanks to Android, there are phones that are both affordable and fast. Here is what to look for in a new budget-friendly phone:

Processor

Unless you buy a used iPhone, every other phone uses some version of the Qualcomm Snapdragon. The latest version is the 835. The new chip relegates last year’s already fast 820 chip to second tier phones. Both the 820 and the 810 are more than sufficient for most people’s needs.

Memory

Memory is one spec where people might have issues with what comes with the phone. The lowest spec phones come with 16GB of built-in storage. Fortunately, most Android phones have SD-Card slots for expansion. SD-Cards are much cheaper than buying phones with more storage.

Camera

The camera is the area where the newest phones have the biggest advantage. Mobile camera technology is progressing rapidly, especially on the software side. For the advanced post processing to work, the phone needs the latest processors. However, when the new Google Pixel is released, there should be a price drop of the original model, making one of the best mobile cameras more affordable.

These are the three main areas that should affect your choice of smartphone. There are others like OS updates, but such features are mostly exclusive to top-end phones.

A question that has been asked about Twitter over the years is whether it is a technology or media company. The answer, in not being so simple, is simply a variation of both – according to Dick Costolo, CEO of Twitter.

He explains further, in saying, “I think of us as a technology company because I think the future of the company is in building on an extensible platform that allows third-party developers and companies to add value to Twitter in a way that is accretive to Twitter and is accretive to our users. I don’t need to be or want to be in the content business.”

To support his statement, he also mentioned that is not in the content business because instead of having reporters or a newsroom, almost half of Twitter’s employees [1300 in number] are engineers who are working on building the technology around which Twitter runs on while also continuously creating new features for its users.

In fact, he also wishes to encourage companies and developers to build products and tools inside the Twitter platform – instead of creating external Twitter apps.

Speaking of new features, Twitter as a whole, is also evolving into something different by experimenting with media-like products some of which NASCAR and Olympics-branded pages. Twitter currently also has employees that help V.I.Ts such as athletes, media outlets, politicians and celebrities to use its features well. Thanks to this content available by V.I.Ts, “engagement rates on ads” are also great as opposed to traditional Web ads.

Yet even though Costolo still maintains the fact that Twitter has and always been a communication platform, experts think that these ‘experiments’ being conducted make Twitter more of a media company.